Managed IT Support Services

Tech Optimised > Managed IT Support Services

Secure, Reliable & Cost Effective

Our Managed IT Support Services are built to reduce downtime, secure your systems, and give your business the support it needs to grow. From real-time monitoring to hands-on help, we manage your entire IT environment, so you can focus on running your business.

We combine day-to-day user support with expert technical oversight, delivering monthly IT support that’s fast, responsive, and aligned to your goals. Whether you’re 5 users or 50, our services scale with your business and adapt as your needs change.

With Tech Optimised, you get consistent performance, stronger security, and clear value, all without long contracts or hidden fees.

Microsoft Partners
We’re fully accredited to manage and support Microsoft technologies across your business.
Cyber Security Built In
Our team is proactive in identifying risks and applying proven protection methods.
Clear Monthly IT Support Costs
Simple, predictable pricing. No hidden extras. No last-minute charges.
No Lock-In Contracts
Our clients stay because they’re happy, not because they’re tied in.

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Did You Know?

On average, small businesses lose over 14 hours of productivity a month due to IT issues.

That’s nearly two full working days, gone.

Navigating the complexities of modern email standards is no small task, especially with spam accounting for almost half of global email traffic. Our services offer a robust shield against these challenges, streamlining your email deliverability and securing your inbox against unwelcome threats.

Email Deliverability

Struggling With Slow Computers, Crashes or Constant IT Issues?

Why Proactive IT Support Matters More Than Ever

Cyber threats, software vulnerabilities, and outdated systems are growing risks, especially for small to mid-sized businesses without dedicated IT teams. A missed update, an expired antivirus licence, or a poorly configured firewall can all leave your business exposed.

At the same time, staff rely on their devices and systems to work smoothly every day. When technology slows down, your business slows down too, reducing productivity and increasing frustration.

That’s where managed IT support comes in. Instead of waiting for something to go wrong, we monitor and maintain your systems to prevent problems before they cause disruption.

How Can We Help?

With TechOptimised, you get more than just break-fix support. Our Managed IT Support Services are designed to actively improve your IT environment:

We keep your systems secure through regular patching, antivirus management and firewall configuration. We reduce downtime with 24/7 monitoring and proactive maintenance. And we make life easier for your team by resolving issues quickly and advising on the right tools and upgrades, all as part of your monthly IT support package.

We stay ahead of evolving threats, so you don’t have to. It’s about peace of mind, better performance, and IT that supports your business instead of slowing it down.

01
Initial Audit & Onboarding
We start by assessing your current setup, identifying risks, and getting to know your systems.
02
System Cleanup & Security Setup
We patch vulnerabilities, install essential updates, and configure firewalls, backups, and antivirus.
03
24/7 Monitoring & Support
Your systems are now under our watch. We monitor performance, manage updates, and resolve issues fast.
04
Ongoing Improvements & Advice
We regularly review your IT needs, help you plan upgrades, and keep your tech aligned with your business.

Ad Hoc Support

Perfect for one-off issues or occasional support needs.

  • No contract required
  • Remote and onsite support available
  • Billed by the hour
  • Ideal for one-off fixes or troubleshooting
  • Fast response times, subject to availability

£95 /hour

Small Business Support

For businesses with up to 10 users.

  • Unlimited remote support
  • 24/7 monitoring & patch management
  • Antivirus & backup monitoring
  • Advice on upgrades and purchases
  • Regular system health checks
  • No long-term contracts

£160 /month

Medium Business Support

For businesses with 11–20 users.

  • Everything in Small Business Support
  • Priority response times
  • Scheduled onsite visits
  • Advanced security management
  • Monthly reporting & IT reviews
  • Tailored support for growing teams

£220 /month

After Hours Support

Support outside standard business hours.

  • Weekday evenings, weekends & holidays
  • Emergency response available
  • Remote and onsite coverage
  • Expert help when your business needs it most
  • Ideal for urgent or time-sensitive issues

£135 /month

What Can We Offer?

Flexible IT Support Plans That Fit Your Business

Whether you need occasional help or full ongoing support, we offer flexible plans to match your needs and budget. From one-off fixes to monthly managed services, you only pay for what you use, with no lock-in contracts or surprise fees.

Switch To Us

Thinking About Switching IT Provider ?

Switching IT support providers might seem daunting, but with us, it’s straightforward and stress-free. We handle the entire transition, from gathering access details to onboarding your systems, all while keeping your business running smoothly.

There’s no disruption, no data loss, and no downtime. Just better support, right from day one.

Ready To Move & Wondering About The
Next Steps To Switch Your IT Support?

Once you’re ready to move, we take care of everything behind the scenes. Our team securely audits and documents your current systems, ensures all devices and software are accounted for, and sets up remote access tools to provide instant support. We’ll handle antivirus upgrades, backup configuration, and any essential fixes straight away.

Your systems stay online, your staff stay productive, and your business keeps moving, all while we bring your IT environment under our full management. You’ll receive a clear handover, friendly guidance, and a smoother IT experience from day one.

Get Started

Switch IT Support To Us

Fill out our quick contact form,  tell us about your current IT setup, how many users you need support for, and any specific challenges you’re facing. From there, we’ll schedule a free consultation tailored to your business, with clear recommendations and no pressure.

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